QuickConnect
QuickConnect allows client applications to connect to your DiskStation via the Internet without the hassle of setting up port forwarding rules. QuickConnect can also work with Synology-developed packages, such as Audio Station, Video Station, Download Station, Surveillance Station, Photo Station, File Station, Note Station, CMS, Cloud Station, and mobile applications.
To enable QuickConnect:
- Go to Control Panel > QuickConnect.
- Check Enable QuickConnect.
- Enter your existing Synology Account information or register a new account.
- Specify a new QuickConnect ID. Make sure it is easy to remember, so you will be able to access your DiskStation anytime.
- Click Apply.
To enable/disable QuickConnect for specific packages:
- Go to Control Panel > QuickConnect.
- Click Advanced Settings.
- Choose which packages you want to enable QuickConnect for.
- Click Apply.
Note:
- A custom QuickConnect ID can include letters, numbers, and hyphens ("-"), and must start with a letter.
- For better QuickConnect performance, it is recommended that you go to Control Panel > External Access > Router Configuration to configure port forwarding for each service:
- DSM: 5000 (HTTP); 5001 (HTTPS)
- Photo Station: 80 (HTTP); 443 (HTTPS)
- Cloud Station：6690
Troubleshooting
If you see the Network error occurred message, this means QuickConnect service has stopped due to network errors. Please check the following:
- Your DiskStation is connected to an active network (at Control Panel > Network > Network Interface).
- The DNS server and default gateway settings are properly configured (at Control Panel > Network > General).
- Make sure the DiskStation can access the Internet using the following destination ports: 80, 443, 8888.
When the network errors are fixed, QuickConnect service should resume automatically within a few minutes.